> For the complete documentation index, see [llms.txt](https://interfacing.gitbook.io/interfacing-help-files/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://interfacing.gitbook.io/interfacing-help-files/business-continuity/managing-business-impact-analyses-apps/creating-and-managing-bias/complete-bia/bia-scoring-framework.md).

# BIA Scoring Framework

Scoring criteria for BIA.

Each tab in the [**Complete BIA**](/interfacing-help-files/business-continuity/managing-business-impact-analyses-apps/creating-and-managing-bias/complete-bia.md) form is scored using the criteria described below.

#### Alternative Workarounds Tab

This tab contains several questions, but only the following four contribute to the overall score:

* **Does this process have a manual workaround?**
  * No = 5 points
* **Can this process be performed remotely?**
  * No = 5 points
* **Which locations are impacted by this process?**
  * One or More Locations = 5 points
* **If this process fails, can the customer access an alternate process?**
  * No = 5 points

***

#### RTO & RPO Tab

The selected **RTO** is scored as follows:

| RTO                   | Score      |
| --------------------- | ---------- |
| 0 Minutes             | 20 points  |
| 24 Hours              | 15 points  |
| 48 Hours              | 10 points  |
| 72 Hours              | 7.5 points |
| Greater Than 72 Hours | 5 points   |

The selected **RPO** is scored as follows:

| RPO                    | Score      |
| ---------------------- | ---------- |
| High Availability (HA) | 20 points  |
| Less than an Hour      | 15 points  |
| 1- 7 Hours             | 10 points  |
| 8 – 23 Hours           | 7.5 points |
| Over 24 Hours          | 5 points   |

***

#### Financial Impact Tab

Each financial impact level is assigned the following score:

| Impact Level | Score      |
| ------------ | ---------- |
| Very High    | 4 points   |
| High         | 3 points   |
| Medium       | 2 points   |
| Low          | 1 point    |
| Very Low     | 0.5 points |

The total **Financial Impact** score is the sum of the scores for all selected time intervals (e.g., 2 hours, 4 hours, 24 hours, 48 hours, and 72 hours).

***

#### Non-Financial Impact Tab

Each non-financial impact level is assigned the following score:

| Impact Level | Score      |
| ------------ | ---------- |
| Very High    | 0.8 points |
| High         | 0.6 points |
| Medium       | 0.4 points |
| Low          | 0.2 points |
| Very Low     | 0.1 points |

The total **Non-Financial Impact** score is the sum of the scores across all effect categories.

***

#### Disaster Impact Tab

Each disaster impact level is assigned the following score:

| Impact Level | Score    |
| ------------ | -------- |
| Very High    | 5 points |
| High         | 4 points |
| Medium       | 3 points |
| Low          | 2 points |
| Very Low     | 1 point  |

***


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