> For the complete documentation index, see [llms.txt](https://interfacing.gitbook.io/interfacing-help-files/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://interfacing.gitbook.io/interfacing-help-files/interfacing-help-files-fr/business-continuity/managing-action-items-apps/creating-and-managing-action-items.md).

# Creating & Managing Action Items

## Workflow Overview <a href="#workflow-overview" id="workflow-overview"></a>

The **Action Creation & Approval** workflow governs the creation, review, and approval of action items.

<figure><img src="https://2250095094-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAgpNu7XmgN3Z9B8kIShD%2Fuploads%2FgHhakOoppfJgebnLBjii%2FBCM-V15-Action-Workflow.png?alt=media&amp;token=94cac103-7625-4d1b-b3a7-403f46c4f230" alt="" width="563"><figcaption></figcaption></figure>

***

## Interactive Tour <a href="#interactive-tour" id="interactive-tour"></a>

Explore the **Action Creation & Approval** workflow and learn how each stage works, with key guidance and best practices along the way.

***

## Workflow Stages <a href="#workflow-stages" id="workflow-stages"></a>

The workflow is organized into **three key stages**, each with specific roles and responsibilities.

{% hint style="success" %}
For detailed instructions on any stage, click the corresponding button.
{% endhint %}

{% stepper %}
{% step %}

### Create New Action

> **Performed By:** Action Creator (e.g., ...)

**Responsibilities**:

* \[...]

<p align="center"><a href="broken://pages/uTL8ybNbiKEYy4E65UjX" class="button primary" data-icon="circle-plus">Create New Plan</a></p>

***

{% endstep %}

{% step %}

### Review / Update Action

> **Performed By:** Assigned Action Reviewer

**Responsibilities**:

* \[...]

<p align="center"><a href="broken://pages/7yFHHaQG1BvesDOZk5v2" class="button primary" data-icon="magnifying-glass">Review Plan</a></p>

***

{% endstep %}

{% step %}

### Modify Action

> **Performed By:** Action Creatot (e.g., ...)

**Responsibilities**:

* \[...]

<p align="center"><a href="broken://pages/9FsEtlA7W0GAwYE2wzml" class="button primary" data-icon="pencil">Modify Plan</a></p>

{% hint style="warning" %}
This stage is triggered only if the reviewer returns the action for modification.
{% endhint %}

***

{% endstep %}
{% endstepper %}

***


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