> For the complete documentation index, see [llms.txt](https://interfacing.gitbook.io/interfacing-help-files/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://interfacing.gitbook.io/interfacing-help-files/quality-managers/action-item-application/creating-and-managing-action-items/sign-off-on-action.md).

# Sign Off on Action

Review a completed action, confirm its effectiveness, and either approve it or send it back for re-execution.

## Workflow Overview

<i class="fa-location-dot">:location-dot:</i> **Current Task:** Sign Off on Action

<i class="fa-user">:user:</i> **Performed By:** Assigned Action Completion Reviewer

<p align="center"><kbd><strong>IMAGE</strong></kbd></p>

***

## Accessing the Task

The **Sign Off on Action** task can be accessed through any of the following:

* The **To Do** module.
* The **Notification Panel** (via the **Notification Bell**).
* The **direct link** provided in the email notification.

***

## Completing the Task

Once the action item has been completed, assess the implementation and determine whether the action can be approved or requires re-execution.

{% hint style="warning" %}
If the action item involved a SCAR, this step will take place after the completion of the [SCAR Management](/interfacing-help-files/quality-managers/action-item-application/creating-and-managing-scars.md) workflow.
{% endhint %}

<p align="center"><kbd><strong>IMAGE</strong></kbd></p>

{% hint style="success" %}
For guidance on common form features and functions, see [**Working with Forms**](/interfacing-help-files/end-users/exploring-apps/working-with-forms.md).
{% endhint %}

{% hint style="info" %}

#### Saving Your Work

To save progress without submitting, click **Save** in the top-right corner of the panel.

* The task remains in the **To Do** module for you to revisit and complete later.
  {% endhint %}

***

{% stepper %}
{% step %}

### Assess Action Implementation

Review the completed action to ensure all required activities were performed, documented appropriately, and supported with sufficient evidence. Consider the following:

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th></tr></thead><tbody><tr><td>✅ <strong>Quality of Execution</strong></td><td>Was the action implemented correctly and in accordance with the defined requirements, procedures, or expectations?</td></tr><tr><td>✅ <strong>Findings &#x26; Supporting Evidence</strong></td><td>Are the documented findings, outcomes, and uploaded evidence clear, relevant, and sufficient to demonstrate completion of the action?</td></tr><tr><td>✅ <strong>Effectiveness</strong></td><td>Does the documented evidence demonstrate that the implemented action was effective in resolving or mitigating the issue?</td></tr><tr><td>✅ <strong>Remaining Risks or Gaps</strong></td><td>Are there any unresolved concerns, remaining risks, or additional follow-up actions required?</td></tr></tbody></table>

***

{% endstep %}

{% step %}

### Provide Feedback

Use the available fields to communicate your assessment.

<p align="center"><kbd><strong>IMAGE</strong></kbd></p>

* **General Comment:** Enter overall feedback regarding the execution, findings, effectiveness, or quality of the completed action.

{% hint style="danger" %}
If rejecting the action, this field becomes mandatory and must include a reason.

* Your comment will be visible to the action item owner in the [Action Refused by Reviewer](/interfacing-help-files/quality-managers/action-item-application/creating-and-managing-action-items/action-refused-by-reviewer-re-execute-the-action.md) form.
  {% endhint %}

* **Comments:** Add clarifications, questions, or discussion points to support collaboration.

{% hint style="info" %}

#### Commenting Guidelines

Comments remain visible throughout the workflow for transparency and communication.

* You can **edit**, **delete**, or **reply** to your own comments.
* You can **reply** to others' comments but cannot edit or delete them.
  {% endhint %}

***

{% endstep %}

{% step %}

### Finalize Review

From the **Task Resolution** dropdown, select one of the following actions:

* **Approve Action**

  Approve the completed action, concluding the workflow.
* **Reject Action**

  Reject the action, returning it to the assigned owner or representative for re-execution.

  → Next Step: [Action Refused by Reviewer: Re-Execute the Action](/interfacing-help-files/quality-managers/action-item-application/creating-and-managing-action-items/action-refused-by-reviewer-re-execute-the-action.md)

{% hint style="danger" %}
Before submitting, provide justification or supporting feedback in the **General Comment** field.
{% endhint %}

{% hint style="danger" %}
If the action item involved a SCAR, it is not possible to reject it.
{% endhint %}

After selecting the appropriate resolution, click **Submit** to finalize your assessment and advance the workflow.

***

{% endstep %}
{% endstepper %}

***

## See Also

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Tracking &#x26; Monitoring Action Items</strong></td><td>Monitor the status and progress of action items using lists and dashboards.</td><td><a href="https://1488562728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTx7AmE0d2Q4ja20EYjF5%2Fuploads%2FNZOvD3ldHJ3i1zsvDksS%2FCR-V16-Icons-1.png?alt=media&amp;token=7c420cc4-9abf-4601-8fc3-8e9769771b27">App-V16-Icons-1.png</a></td><td><a href="/interfacing-help-files/quality-managers/action-item-application/tracking-and-monitoring-action-items.md">Tracking &amp; Monitoring Action Items</a></td></tr></tbody></table>


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