> For the complete documentation index, see [llms.txt](https://interfacing.gitbook.io/interfacing-help-files/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://interfacing.gitbook.io/interfacing-help-files/quality-managers/complaint-application/tracking-and-monitoring-complaints.md).

# Tracking & Monitoring Complaints

Monitor the status and progress of incidents using lists and dashboards.

Stay on top of complaints with tools that make it easy to locate, review, and analyze them at every stage. Whether you want to track the progress of a single complaint or gain an organizational overview, these tools provide the visibility and insights you need:

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><strong>Complaint List</strong></td><td>Browse and filter all submitted complaints across the organization.</td><td><a href="https://1488562728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTx7AmE0d2Q4ja20EYjF5%2Fuploads%2FNZOvD3ldHJ3i1zsvDksS%2FCR-V16-Icons-1.png?alt=media&amp;token=7c420cc4-9abf-4601-8fc3-8e9769771b27">App-V16-Icons-1.png</a></td></tr><tr><td><strong>Complaint Dashboard</strong></td><td>View complaint trends, status, and action performance with interactive charts and metrics.</td><td><a href="https://1488562728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTx7AmE0d2Q4ja20EYjF5%2Fuploads%2FkjxVovxd86woq44DnBFC%2FApp-V16-Icons-3.png?alt=media&amp;token=dc8800fe-d029-4586-9dee-b23fab11c781">App-V16-Icons-3.png</a></td></tr><tr><td><strong>Complaint Reminder</strong></td><td>Notify responsible users about pending tasks, helping ensure timely completion.</td><td><a href="https://1488562728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTx7AmE0d2Q4ja20EYjF5%2Fuploads%2FNZOvD3ldHJ3i1zsvDksS%2FCR-V16-Icons-1.png?alt=media&amp;token=7c420cc4-9abf-4601-8fc3-8e9769771b27">App-V16-Icons-1.png</a></td></tr></tbody></table>

{% hint style="info" %}
Together, these tools help you stay organized, monitor progress, and make informed decisions about complaint management.
{% endhint %}


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