> For the complete documentation index, see [llms.txt](https://interfacing.gitbook.io/interfacing-help-files/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://interfacing.gitbook.io/interfacing-help-files/quality-managers/quality-event-application/creating-and-managing-quality-events/contain-correct-issue.md).

# Contain / Correct Issue

Document immediate containment or correction measures taken to stabilize a quality issue.

## Workflow Overview

<i class="fa-location-dot">:location-dot:</i> **Current Task:** Contain / Correct Issue

<i class="fa-user">:user:</i> **Performed By:** Report Creator (e.g., Operator, QA Representative, Department Manager)

<p align="center"><kbd><strong>IMAGE</strong></kbd></p>

***

## Accessing the Task <a href="#accessing-the-task" id="accessing-the-task"></a>

The **Contain / Correct Issue** task can be accessed through any of the following:

* The **To Do** module.
* The **Notification Panel** (via the **Notification Bell**).
* The **direct link** provided in the email notification.

***

## Completing the Task <a href="#completing-the-task" id="completing-the-task"></a>

If the quality event is submitted for immediate containment, document the actions taken to stabilize or correct the issue.

<p align="center"><kbd><strong>IMAGE</strong></kbd></p>

{% hint style="info" %}
An issue is submitted for immediate containment if it poses an urgent risk of further damage or disruption. In such cases, rapid intervention is required to control the situation before any additional investigation or corrective actions are considered.
{% endhint %}

{% hint style="success" %}
For guidance on common form features and functions, see [**Working with Forms**](/interfacing-help-files/end-users/exploring-apps/working-with-forms.md).
{% endhint %}

{% hint style="info" %}

#### Saving Your Work

To save progress without submitting, click **Save** in the top-right corner of the panel.

* The task remains in the **To Do** module for you to revisit and complete later.
  {% endhint %}

***

{% stepper %}
{% step %}

### Report Immediate Containment Measures

Document the actions taken to contain or correct the issue.

<p align="center"><kbd><strong>IMAGE</strong></kbd></p>

* **Details of Containment Measures:** Describe the immediate measures implemented to control, mitigate, or resolve the issue.
* **Relevant Documents:** Upload any relevant documents, images, or records that support or verify the containment measures taken.

***

{% endstep %}

{% step %}

### Provide Feedback

Use the **Comments** field to share feedback, ask questions, or provide clarification.

<p align="center"><kbd><strong>IMAGE</strong></kbd></p>

{% hint style="info" %}

#### Commenting Guidelines

* You can **edit**, **delete**, or **reply** to your own comments.
* You may **reply** to others' comments but cannot edit or delete them.
  {% endhint %}

***

{% endstep %}

{% step %}

### Finalize Containment

From the **Task Resolution** dropdown, select one of the following actions:

* **Gather More Details, Associate Risk(s), and Create Action(s)**

  Submit the issue for further investigation.

  → Next Step: [Gather Details](/interfacing-help-files/quality-managers/quality-event-application/creating-and-managing-quality-events/gather-details.md)
* **Close QE**

  Close the quality event, bringing the workflow to an end.

After selecting the appropriate resolution, click **Submit** to finalize containment and advance the workflow.

***

{% endstep %}
{% endstepper %}

***

## See Also

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Quality Event List</strong></td><td>Browse and filter all submitted quality event reports across the organization.</td><td><a href="https://1488562728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTx7AmE0d2Q4ja20EYjF5%2Fuploads%2FNZOvD3ldHJ3i1zsvDksS%2FCR-V16-Icons-1.png?alt=media&amp;token=7c420cc4-9abf-4601-8fc3-8e9769771b27">App-V16-Icons-1.png</a></td><td><a href="/interfacing-help-files/quality-managers/quality-event-application/tracking-and-monitoring-quality-events/quality-event-list.md">Quality Event List</a></td></tr></tbody></table>


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