> For the complete documentation index, see [llms.txt](https://interfacing.gitbook.io/interfacing-help-files/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://interfacing.gitbook.io/interfacing-help-files/quality-managers/quality-event-application/tracking-and-monitoring-quality-events/quality-event-list.md).

# Quality Event List

Browse and filter all submitted quality events across the organization.

Use the **Quality Event List** module to view and manage all submitted quality events, whether they are in the approval cycle or already approved.

<p align="center"><kbd><strong>IMAGE</strong></kbd></p>

***

## Viewing Quality Events

Follow the steps below to locate and review quality events efficiently.

{% stepper %}
{% step %}

### Filtering Quality Events

Use the **Search Panel** to filter the events shown in the grid. You can filter by:

* **Event Type:** Select the classification of the quality event.
* **Severity:** Select the level of potential or actual impact.
* **Source:** Select the source from which the event originated.
* **Business Division:** Select the primary functional unit associated with the event.
* **Business Line:** Select the specialized unit within the selected division.

{% hint style="info" %}

#### Actions:

* **Filter:** Click to apply your criteria and update the grid with matching results.
* **Clear Filter:** Click to remove all filters and restore the full list of events.
  {% endhint %}

***

{% endstep %}

{% step %}

### Accessing Quality Events

To open a specific event, click the **View** ( ![](https://1488562728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTx7AmE0d2Q4ja20EYjF5%2Fuploads%2FIAlpvjgSBR3lKZjwsXm7%2FIMS-KI-L-9.svg?alt=media\&token=262f3701-b544-43fe-b1bc-d17a29a18e55) ) icon next to it.

* The event opens in read-only mode, where you can:
  * Review all details
  * [View or download attached templates](/interfacing-help-files/end-users/exploring-apps/working-with-forms/generating-templates.md)

{% hint style="success" icon="lightbulb" %}
**Tip:** Check the **Workflow Status** column in the grid to see the event's current stage in the [**QE Management**](/interfacing-help-files/quality-managers/quality-event-application/creating-and-managing-quality-events.md) workflow
{% endhint %}

<details>

<summary><mark style="color:blue;"><strong>Understanding the Status Tracker</strong></mark></summary>

The **Status Tracker** column provides visibility into the phases of issue escalation across various **QMS** applications, including **Audit**, **Quality Event** (**QE**), **CAPA**, and **Incident**.\
\
The column displays:

* **Origin of Escalation:** Indicates where the issue started (e.g., **Audit**, **QE**, or **Incident**).
* **Destination of Escalation:** Indicates where the issue has been escalated to (e.g., **CAPA**).
* **Current Phase:** Indicates the current phase of the issue within the escalated application.
* **Associated IDs:** Provides relevant IDs for quick reference, such as Audit ID or CAPA ID.

{% hint style="info" %}
In terms of terminology, issues are *sourced from* **Audit**, *escalated from* **QE** and **Incident**, and *escalated to* other applications such as **CAPA**.
{% endhint %}

{% hint style="info" %}
The **Status Tracker** column updates in real-time as issues are escalated, ensuring that information remains current.
{% endhint %}

***

To simplify tracking, the **Status Tracker** consolidates workflow stages from the **Incident**, **QE**, and **CAPA** applications into broader phases, allowing users to grasp the overall progress without being overwhelmed by granular details.

The table below outlines each application’s workflow stages and the phases they fall under in the **Status Tracker**:

| Incident Phases               | Incident Stages                                                                  | QE Phases                | QE Stages                                                           | CAPA Phases               | CAPA Stages                                                                                                |
| ----------------------------- | -------------------------------------------------------------------------------- | ------------------------ | ------------------------------------------------------------------- | ------------------------- | ---------------------------------------------------------------------------------------------------------- |
| Investigating Incident        | <p>Create New Incident;<br>Review Incident Report;<br>Modify Incident Report</p> | Analyzing Issue          | <p>Review the Issue;<br>Modify Quality Event;<br>Gather Details</p> | Evaluating CAPA (RCA)     | <p>Review CAPA;<br>Modify CAPA (1);<br>Execute Root Cause Analysis;<br>Verify CAPA;<br>Modify CAPA (2)</p> |
| Execute Action                | Execute the Action                                                               | Containment              | Contain/Correct Issue                                               | Execute Action            | Execute the Action                                                                                         |
| Reviewing Incident Resolution | Check Effectiveness & Approve Report                                             | Analyzing if CAPA Needed | Review the Issue – Needs CAPA?                                      | Reviewing CAPA Resolution | Check Effectiveness & Approve                                                                              |
| N/A                           | Issue Escalated to QE or CAPA                                                    | N/A                      | Send to CAPA (QE Closed)                                            | CAPA Sign Off             | Sign Off                                                                                                   |
|                               |                                                                                  | Execute Action           | Execute the Action                                                  | CAPA Closed               | CAPA Closed                                                                                                |
|                               |                                                                                  | Reviewing QE Resolution  | Check Issue Correction                                              |                           |                                                                                                            |
|                               |                                                                                  | QE Closed                | <p>Issue is Contained;<br>No Issue</p>                              |                           |                                                                                                            |

</details>

***

{% endstep %}
{% endstepper %}

***

## See Also

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>How to Search &#x26; Filter the Grid</strong></td><td>Quickly locate and narrow down items in the grid.</td><td><a href="https://1488562728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTx7AmE0d2Q4ja20EYjF5%2Fuploads%2F4ucDuo1pab8O5PG4gwRL%2FIMS-V16-NAV-Library-Icons-105.png?alt=media&amp;token=73308525-baa6-4627-be29-936046d355db">IMS-V16-NAV-Library-Icons-105.png</a></td><td></td></tr><tr><td><strong>How to Export Grid Data</strong></td><td>Export grid contents to an Excel file.</td><td><a href="https://1488562728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTx7AmE0d2Q4ja20EYjF5%2Fuploads%2F8EURtbR8olEYsY7knlFB%2FIMS-V16-NAV-Library-Icons-106.png?alt=media&amp;token=7664c54c-4826-48e4-8ca0-d042582c2f2d">IMS-V16-NAV-Library-Icons-106.png</a></td><td><a href="/interfacing-help-files/end-users/exploring-apps/working-with-forms/working-with-grids.md#exporting-data-to-excel">Working with Grids</a></td></tr></tbody></table>


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