> For the complete documentation index, see [llms.txt](https://interfacing.gitbook.io/interfacing-help-files/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://interfacing.gitbook.io/interfacing-help-files/quality-managers/task-management-application/creating-and-managing-tasks/refuse-task.md).

# Refuse Task

Review a refused task and decide whether to reassign it, send it back, or close it without completion.

## Workflow Overview

<i class="fa-location-dot">:location-dot:</i> **Current Task:** Refuse Task

<i class="fa-user">:user:</i> **Performed By:** Task Creator (e.g., Department Manager, Project Manager, Product Owner)

<p align="center"><kbd><strong>IMAGE</strong></kbd></p>

***

## Accessing the Task

The **Refuse Task** task can be accessed through any of the following:

* The **To Do** module.
* The **Notification Panel** (via the **Notification Bell**).
* The **direct link** provided in the email notification.

***

## Completing the Task

If a task is refused by its assigned owner, review the task and determine whether to reassign it, return it to the current owner, or close it without completion.

<p align="center"><kbd><strong>IMAGE</strong></kbd></p>

{% hint style="success" %}
For guidance on common form features and functions, see [**Working with Forms**](/interfacing-help-files/end-users/exploring-apps/working-with-forms.md).
{% endhint %}

{% hint style="info" %}

#### Saving Your Work

To save progress without submitting, click **Save** in the top-right corner of the panel.

* The task remains in the **To Do** module for you to revisit and complete later.
  {% endhint %}

***

{% stepper %}
{% step %}

### Review & Update Task

Review the rejected task and update it as needed.

* If timelines are affected, update the due date accordingly.
* If reassigning the task, update the **Task Owner** field.

{% hint style="info" %}
This task uses a form similar in layout and content to the **New Task** form.

* For instructions on completing each field, refer to the [corresponding form documentation](/interfacing-help-files/quality-managers/task-management-application/creating-and-managing-tasks/create-new-task.md).
  {% endhint %}

***

{% endstep %}

{% step %}

### Add Comments

Use the **Comments** field to document any updates made, provide direction for next steps, or justify the decision to reassign, send back, or close the action.

<p align="center"><kbd><strong>IMAGE</strong></kbd></p>

***

{% endstep %}

{% step %}

### Finalize Decision

From the **Task Resolution** dropdown, select one of the following actions:

* **Send Back**

  Resubmit the task for execution, returning it to either the existing owner or a new owner.

  → Next Step: [Execute Action](/interfacing-help-files/quality-managers/action-item-application/creating-and-managing-action-items/execute-action.md)
* **Close Task (Without Completion)**

  Close the task without completion, concluding the workflow.

After selecting the appropriate resolution, click **Submit** to record your decision and advance the workflow.

***

{% endstep %}
{% endstepper %}

***

## See Also

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><strong>Tracking &#x26; Monitoring Tasks</strong></td><td>Monitor the status and progress of tasks using lists and dashboards.</td><td><a href="/interfacing-help-files/quality-managers/task-management-application/tracking-and-monitoring-tasks.md">Tracking &amp; Monitoring Tasks</a></td><td><a href="https://1488562728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTx7AmE0d2Q4ja20EYjF5%2Fuploads%2FNZOvD3ldHJ3i1zsvDksS%2FCR-V16-Icons-1.png?alt=media&amp;token=7c420cc4-9abf-4601-8fc3-8e9769771b27">App-V16-Icons-1.png</a></td></tr></tbody></table>


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