> For the complete documentation index, see [llms.txt](https://interfacing.gitbook.io/interfacing-help-files/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://interfacing.gitbook.io/interfacing-help-files/regulatory-compliance/sensitive-events-application/navigating-the-sensitive-events-workflow/execute-corrective-action.md).

# Execute Corrective Action

Carry out corrective actions assigned as part of the Sensitive Event Management workflow.

When a sensitive event is submitted for **corrective action**, the assigned action item owner(s) receive a notification prompting them to execute the required action.

{% hint style="info" %}
*If the action item involves a Supplier Corrective Action Request (SCAR), the standard execution workflow is bypassed. Instead, the supplier representative is notified and assigned responsibility for investigating the SCAR.*
{% endhint %}

Notifications are dispatched based on the owner’s classification:

* **Internal Owners:** Receive notifications in their **Pending Tasks** folder and via email.
* **External or Supplier Owners:** Receive notifications via email only.

Clicking on the subject in **Pending Tasks**, or the button included in the email, opens the **Execute the Action** form. This form allows users to accept or reject the assigned action and provide all required documentation regarding its execution.

***

### Completing Action Execution

This step involves confirming acceptance of the assigned action and submitting the necessary documentation to verify completion.

Because action execution follows the standard **Action Item Management workflow**, users should refer to the **Action Items App Section** for detailed guidance on:

* Accepting or rejecting an action
* Adding execution details or observations
* Uploading supporting evidence
* Understanding routing and approval behavior

<p align="center"><strong>See:</strong> <a href="broken://pages/cBWpta30zmQ3pa8avD6Y"><strong>Action Item Execution – Action Items App</strong></a></p>

***

### Workflow Dependency Notice

The Sensitive Event Management workflow **cannot proceed** until all related subprocesses are fully completed. This includes:

* Execution of all assigned corrective actions
* Completion and approval of any SCAR-related tasks

All associated activities must be finalized before the sensitive event can advance to the resolution stage.

***


---

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