> For the complete documentation index, see [llms.txt](https://interfacing.gitbook.io/interfacing-help-files/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://interfacing.gitbook.io/interfacing-help-files/regulatory-compliance/sensitive-events-application/navigating-the-sensitive-events-workflow/sign-off-on-the-resolution-of-the-event.md).

# Sign-Off on the Resolution of the Event

Review and approve the resolution of a sensitive event once it has been addressed through containment or completion of all corrective actions.

When a sensitive event has been successfully resolved—either via **immediate containment** or after all defined actions have been completed and approved—the **Head of HR** (or designated reviewer) receives a notification in their **Pending Tasks**, prompting them to sign off on the resolution.

Clicking on the subject in **Pending Tasks** or the button in the email opens the **Sign-Off on the Resolution of the Event** form. This form allows users to review all relevant details of the event, including investigation notes, containment or correction measures, and the execution history of any defined actions. Users can then approve or reject the resolution.

***

{% stepper %}
{% step %}

### Feedback & Collaboration

* **Comment(s):**\
  Provides a space for users to leave feedback or notes regarding the event and its resolution. This functions like a discussion board, allowing collaboration among stakeholders.
  * Users can edit or delete their own comments.
  * Users can reply to comments left by others.

<figure><img src="https://1488562728-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTx7AmE0d2Q4ja20EYjF5%2Fuploads%2FKTgl3xBTZz3cDIYl5Y6h%2Fse-v15-sign-off-1.png?alt=media&amp;token=6604d3e3-ec1b-457e-8b6d-cf91640533e3" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Approve or Reject Resolution

At the bottom of the form, users can select one of the following actions:

* **Reject the Resolution, Send Back for Investigation:**\
  Returns the report to the investigator for further investigation or additional actions. The designated investigator will continue or expand the investigation as needed.
* **Approve the Resolution:**\
  Confirms that the event has been satisfactorily resolved, concluding the Sensitive Event Management workflow and closing the case.

{% hint style="info" %}
*To view the execution history of an action, click the corresponding **View** button in the grid. In viewing mode, users cannot make modifications but can download attached files or any available templates.*
{% endhint %}
{% endstep %}
{% endstepper %}

***


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://interfacing.gitbook.io/interfacing-help-files/regulatory-compliance/sensitive-events-application/navigating-the-sensitive-events-workflow/sign-off-on-the-resolution-of-the-event.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
